Sales System Administrator

Responsibilities

We are now looking for a Sales Systems Administrator to join our team.  The Sales System Administrator is at the heart of our Company, working hand in hand with each area of the business ensuring we effectively process orders through from sales opportunity to delivery.  The role holder will act as the interface between the sales team and the system, ensuring that the data is continuously up to date to allow quick and accurate reporting.  They will also support the business through efficient order and project tracking and facilitate contract reviews.

Key activities:

• Liaise with sales, procurement, production, technical & finance to ensure system data is correct
• Pre and post-sales support for customer orders, including completion timely completion of shipping documentation
• Facilitate the contract review process
• Take and circulate actions from the Weekly Operational Review Meeting [WORM]
• Create Projects, track progress and maintain the Project Management system
• Expedite and reschedule orders as required
• Process all customer orders, acknowledge receipt with customer, and process ready for dispatch
• Maintain the Serial Number Register and catalogue accordingly via the system
• Maintain and action open order book requests/responses
• Assist the ERP Systems Specialist with the on-going maintenance of the Company wide ERP
• Report writing and query creation in relation to source system data
• Facilitate communication, cooperation, and knowledge sharing across the business
• Provide basic system training to users where required
• Undertake related training as required

Skills and Experience

• A Levels or equivalent experience in Business Studies or IT are a distinct advantage
• You will need very strong IT skills (MS Office & any order processing systems)
• Experience conducting complex data entry & activity processing on an ERP system is a definite advantage
• Excellent written and verbal communication skills.
• Keen attention to detail.
• Excellent interpersonal skills, including the ability to quickly build rapport with others.
• Proactive and curious
• Demonstrates the company values: Agile, Energetic, Collaborative and Ethical

Please be aware that many roles working for SMI will be subject to security restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and/or your place of birth may limit those roles that you can perform for the organisation.

Although the application deadline is the middle of August, we reserve the right to close the vacancy early if we find the ideal candidate.